Privacy Policy
1. Introduction
Axion (“we,” “our,” or “us”) is a science learning platform developed by CΩergy that uses artificial intelligence, gamification, and interactive technologies to help students explore scientific concepts. We are committed to protecting your personal information and respecting your privacy in compliance with the Personal Data Protection Act (PDPA) of Singapore, the General Data Protection Regulation (GDPR) where applicable, and other relevant privacy regulations.
This Privacy Policy describes the types of information we collect, how we use and protect it, and the rights and choices available to you. By using Axion, you acknowledge that you have read and understood this Policy.
2. Information We Collect
We collect personal information to operate the platform effectively, enhance your learning experience, and maintain a secure environment. Information is collected when you provide it directly to us, when you interact with the platform, and in some cases from trusted third parties. This may include basic account details such as your name, email address, and login credentials, as well as educational data such as lesson progress, quiz results, notes, and other activity within the platform. We also collect communications sent through feedback forms or support channels, and may receive limited information from external authentication or analytics services to support functionality and performance. Additionally, device and usage information, including browser type, operating system, IP address, and general activity data, may be collected automatically to improve stability and user experience. Cookies and similar technologies may be used to authenticate sessions, remember preferences, and analyze engagement.
3. How We Use Your Information
We use personal information to provide and improve our services, authenticate users, deliver personalized learning content, and ensure the platform operates securely. Data may also be used to communicate essential updates such as account notices or changes to our policies, and to analyze aggregated usage patterns for research and development purposes.
We do not sell or rent personal information to advertisers or unrelated third parties. Any data analysis we conduct is performed in a manner that does not personally identify individuals.
4. Legal Basis for Processing (EEA Users)
For users located in the European Economic Area (EEA), the processing of personal data is based on one or more of the following: your consent, the necessity to perform a contract or provide requested services, our legitimate interests in improving security and functionality, or compliance with legal obligations. You may withdraw consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When data is no longer needed, it is securely deleted or anonymized. Accounts that remain inactive for extended periods may be anonymized or removed in accordance with our data retention policy.
6. Data Protection and Security
We implement technical and organizational safeguards designed to protect personal information against loss, misuse, or unauthorized access. These include encrypted transmission (HTTPS/TLS), controlled database access, and periodic security reviews. While we take reasonable precautions, no system or method of transmission over the internet can be guaranteed to be completely secure.
7. Children’s Privacy
Axion is an educational platform that may be used by students under the age of 18 under supervision or with parental or institutional consent. We do not knowingly collect personal information from children without appropriate authorization from a parent, guardian, or school representative.
8. Sharing and Disclosure of Information
We may share limited personal information with trusted service providers that assist in hosting, authentication, analytics, or communication delivery, solely for the purpose of operating and improving Axion. In cases where users access the platform through a school, competition, or affiliated organization, relevant data such as learning progress may be shared with authorized representatives of that institution.
We may also disclose information if required by law, in response to a legal process, or in connection with a merger, acquisition, or other organizational change, provided that equivalent data protection measures are maintained. All parties handling such data are subject to strict confidentiality and security obligations.
9. Your Rights
You have the right to request access to the personal information we hold about you, to correct inaccuracies, to request deletion, or to restrict processing under certain conditions. You may also withdraw previously granted consent where applicable. Requests should be directed to our support team at support@chscnergy.com , and will be reviewed in accordance with applicable data protection laws. We may require reasonable verification of identity before processing such requests.
10. International Data Transfers
Your information may be stored and processed in data centers located in Singapore, the United States, or other jurisdictions where our service providers operate. When personal data is transferred internationally, we ensure that adequate safeguards are in place, such as Standard Contractual Clauses or other legally recognized mechanisms to protect your privacy.
11. Third-Party Services
Axion may integrate with or provide access to external services such as video hosting platforms or educational content APIs. These third-party services operate independently and are governed by their own privacy policies. We encourage users to review those policies when engaging with such content.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The most recent version will always be available on our website, indicated by the “Last Updated” date above. Significant changes will be communicated through the platform or by email where appropriate.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at through our contact page.
Last updated: November 2025